Which business features make this workflow worth simulating?

Use this checklist to select a business process where changed rules produce observable behaviour inside an interactive environment.

- Locate a decision that changes an entitlement or commitment. - Identify work waiting immediately before that decision. - Find downstream records that depend on its outcome. - Include a path for correcting an affected decision. - Define what a blocked operator can do next. - Make unfinished propagation visible to another role.

A retail returns process is a useful candidate when an eligibility decision controls both a refund instruction and a stock disposition. Changing the eligibility rule then affects more than the wording of a response: it changes which operational actions can proceed and which linked records need attention.

A process is less useful for this purpose if the only consequence is replacing text in a knowledge base. That may test retrieval, but it gives an environment builder little evidence about action selection or state management.

MirrorFirm could generate a process with these features, with the intended consequences agreed during scoping. The selection test is whether a policy mistake leaves a trace that the environment can detect and a subsequent action can address.