How can access boundaries shape the scope of an evidence pilot?
A shared services review exposes restricted records across business units, showing why the pilot must define whether escalation is an acceptable completion outcome.
A professional services review team asks an agent to assemble onboarding evidence for engagement ENG-0732. The shared services repository contains the engagement request and billing setup, but the conflict-check outcome belongs to a restricted business-unit workspace.
During the task, the agent follows a valid reference and receives an access-denied response. A workspace owner then offers an authorised attestation through the review channel. The available state changes: the agent still cannot inspect the restricted source, but it can now cite a permitted statement about the required check.
The consequence depends on the review brief. If the supplied procedure accepts that attestation, the package can proceed with its reliance stated. If direct inspection is required, the agent should leave the claim unresolved and route the request to an authorised reviewer.
For a pilot, this scenario makes an important scoping choice concrete. Specify whether the environment includes an attestation path, who may issue it and what it can establish. The generated task should not reward bypassing permissions or penalise a correct escalation merely because the agent did not obtain every underlying record.
Agree how restricted evidence affects task completion before treating incomplete access as an agent failure.
- Audience:
- Evaluation teams
- Content type:
- Scenario
- Buyer question:
- Scope and getting started
Content release: r-a220eb6e099b243b
Related questions
- What integration contract should we establish before loading a pilot release?
- What makes a useful first pilot scope for an agent team?
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- How can a pilot reveal that the agent needs a different action boundary?
- What should a sample request include before a pilot is agreed?
- What integration contract should be agreed before a pilot build?