What makes a useful first pilot scope for an agent team?

Start with one control question that your agent must answer inside a connected process. For a utility operations team, that might be whether service reconnections received the required authorisation. Define the evidence assembly responsibility precisely: locate support, identify gaps and prepare a package for review.

Choose the boundary around the uncertainty you need to resolve. If cross-system navigation is the concern, request records distributed across a service queue and an approval register. If the concern is interpreting requirements, keep the source layout simple and vary the relevant policy conditions.

Specify what remains outside the pilot, such as issuing approvals, changing customer accounts or deciding whether the organisation passes an audit. These boundaries make the result interpretable rather than merely narrowing the workload.

A useful first step is to provide the intended review question, tool interfaces and an example of an acceptable agent deliverable. MirrorFirm could use that brief to scope generated material and acceptance criteria, with unresolved assumptions documented before either party treats the pilot as representative.