Can a release include policies and exceptions, or only transaction records?
Explains that releases can carry policy text, structured thresholds and exception records linked to policy clauses, and clarifies that the policies are generated rather than any organisation's documents.
**Can a release include policies and exceptions, or only transaction records?**
A buyer can ask for both. Transaction records show what happened. Policies and exceptions explain why it was allowed, and they are what make a dataset useful for testing judgement.
Policy content can include:
- limits on deferrals, such as a maximum number per term - approval thresholds by role - grace periods and fee caps - rules for calendar edge cases, like a due date on a public holiday - conditions that force escalation, such as a prior broken arrangement
Exception content can include refused requests, reversed payments, duplicate requests, conflicting instructions between channels, and amendments that arrive after a payment has already cleared.
Each exception record can carry a link to the policy clause involved, so a grader can check whether the outcome matches the rule.
**Is the policy text taken from a real business?** MirrorFirm output is generated, informed by direct observation of how real businesses operate, but the policies in a release are written for the generated world. They are not any organisation's actual documents. Ask in a pilot how a given policy set was constructed, and have your own reviewers inspect it for grounding and disclosure risk.
For resellers, this means you can describe a release as records plus rules plus exceptions, and let your customers decide which layers they need.
Policies and exceptions let your customers test judgement, not just pattern matching, and let you describe a release as records plus rules plus exceptions.
- Audience:
- Licensed resellers
- Content type:
- FAQ
- Buyer question:
- What can be generated
Content release: r-a220eb6e099b243b
Related questions
- Can a release include policies, exceptions and refusals, not just records?
- What file layout and keys would a schedule dataset use?
- Which record types should I request in a generated schedule pack?
- What would a simulated utility payment-plan environment hold?
- What can a generated schedule dataset or environment contain?
- Which entities should I ask for in a schedule dataset or environment?