What do buyers usually ask about samples, privacy and terms before starting?

**Can we get real records from MirrorFirm?** No. The commercial product is generated, synthetic material only.

**Does generated data mean we have no privacy risk?** Not automatically. MirrorFirm does not guarantee anonymity or compliance. Inspect a sample for details that resemble a specific organisation or person, and run your own review.

**What should we ask for in a first sample?** One domain, one record pair, a stated root cause taxonomy, the policies, and the grader file. Ask for cases where the expected outcome is escalate or no action as well as corrections.

**Can part of it be reserved for evaluation?** A buyer can ask for whole templates or scenario families to be separated into an evaluation split, with licence terms that reflect that use.

**How much will it cost and how long will it take?** That depends on scope and is agreed with MirrorFirm directly. This entry does not set prices or timelines.

**Can generation follow our own policies or schema?** A buyer can ask for generation to follow a policy set or target schema they provide, and scope in a pilot how closely it can match.

**Can we get an interactive environment instead of files?** A buyer can ask for one. The form it takes, such as an MCP server or an HTTP API, is scoped in the pilot.