Can a task pack include policy changes whose application is genuinely unresolved?
Generated tasks can include unresolved applicability questions, with expected behaviour focused on identifying the missing authority and seeking a bounded clarification.
**Can the material include an ambiguous change notice?**
Yes. A task pack could contain a notice that changes a review requirement but does not define how reopened cases should be treated. The missing definition can be deliberate, with its location and significance documented for evaluators.
**What would the agent receive?**
The visible material can include the notice, the prior policy, a reopened case and a directory of policy owners. It should contain enough information to identify the uncertainty without secretly providing a decisive answer in an unrelated document.
**What is the expected output?**
The agent can state the unresolved applicability question, identify the affected decision and request clarification from the authorised role. Any interim hold or continuation must itself be supported by the supplied operating rules.
**How should this differ from a broken task?**
Evaluator metadata should explicitly classify the case as unresolved and define acceptable handling. A missing answer caused by an accidental omission is a quality defect. A deliberately unresolved case tests whether the agent can stop at the boundary of available authority and formulate a question that would resolve the decision.
Test whether the agent recognises an unresolved rule instead of manufacturing a definitive business decision.
- Audience:
- Evaluation teams
- Content type:
- FAQ
- Buyer question:
- What can be generated
Content release: r-a220eb6e099b243b
Related questions
- Which case variations should a generated policy-transition dataset contain?
- Can generated material include incomplete or conflicting policy guidance?
- What generated material can connect policy wording to executable business decisions?
- What could a generated environment contain when an intake requirement changes?
- How could a generated release represent policy versions and their linked work records?
- What can be generated beyond policy documents and affected cases?