What can response follow-up teach a model that ordinary email training misses?

**Why is an unanswered request a useful training case?**

An unanswered request leaves a business decision unresolved. In professional services, a project coordinator may need client approval before scheduling additional work. When the approval response is late, the assistant must pursue the response without treating silence as approval, rejection or evidence that the request was read.

**What does ordinary email training miss?**

The distinction between communication status and decision status. A message can be delivered without being acknowledged, acknowledged without being answered, or answered without providing the required authority. Those states can produce similar email text but require different operational actions.

**What could MirrorFirm generate?**

A task pack could include a request, a delivery receipt, an automated reply and a partial answer that omits the approval decision. The model would need to identify what remains unresolved and ask a focused follow-up question.

**What should the model learn?**

It should preserve uncertainty explicitly. The desired behaviour is to record the missing decision, pursue the appropriate respondent and avoid converting an absence of evidence into a business commitment.