What happens when the approval and the signed offer disagree at booking?

At Aster Financial, a credit officer approves APP-2187: a commercial term facility with an interest-only period of 12 months. The settlement officer opens the booking task and finds the signed offer letter, OFL-2187, states 24 months.

The settlement officer does not pick one. Facility FAC-3310 is created in status PENDING_REVIEW, the drawdown is blocked, and a query is raised to the credit officer with both documents attached. The credit officer confirms the offer letter was issued from an earlier draft and records an amendment, APP-2187-A, restoring 12 months. Settlement then builds the repayment schedule, links the security record SEC-5521, and moves FAC-3310 to ACTIVE.

**State changes in order:** - FAC-3310 created, PENDING_REVIEW - Query QRY-0931 opened, then closed with the amendment - Schedule SCH-3310 generated - Status set to ACTIVE, first drawdown released

**Consequence.** Had the facility been booked from the approval alone, or from the offer letter alone, the customer's first statement would show the wrong principal start date. That produces a complaint, a manual fee reversal and a corrected schedule later.

**What it teaches.** Correct booking depends on noticing disagreement between sources and routing it to the person with authority, not on filling fields fluently. A trace like this lets a lab test whether a model stops, asks the right role, and resumes with the amended record.