What might a generated task look like for a fleet finance facility with a balloon payment?
A generated task asks an agent to book equipment finance for three prime movers with a residual amount, and shows how a schedule error produces a customer dispute.
A logistics operator has been approved for `APP-4410`: asset finance of 640,000 across three prime movers, 60 monthly repayments, with a residual of 120,000 payable at the end of term. The approval record holds the residual in the `balloon_amount` field. The asset register lists the three vehicles by `ASSET-8801`, `ASSET-8802` and `ASSET-8803`.
The generated task gives the agent the approval, the asset register extract and the loan system tools. The expected end state is a single facility, `FAC-5120`, with three linked asset records, a repayment schedule that amortises to the residual, and a final balloon line dated at maturity.
A weak agent enters the term and limit but leaves the residual blank. The system accepts the booking and generates a fully amortising schedule with higher instalments. The first statement overstates the amount due, the customer disputes the direct debit, and the servicing team opens `CASE-0412` to correct the schedule and refund the difference.
**What it teaches.** The task checks a single field with a large downstream effect. It also checks links, because a facility with one asset instead of three would pass a limit check but fail security coverage. The grader compares the schedule, the balloon line and the asset links against the expected state.
Task packs can encode product-specific traps, such as residual values, so evaluations test understanding of terms rather than template matching.
- Audience:
- Evaluation teams
- Content type:
- Scenario
- Buyer question:
- What can be generated
Content release: r-a220eb6e099b243b
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