Which environment hooks make handover evaluations reproducible?
Reproducible evaluation needs versioned starting state, recorded tool interactions and explicit assertions that connect agent actions to observable changes in the simulated workflow.
A simulated handover evaluation should identify its starting state with `snapshot_id`, `scenario_version`, `policy_version` and a seed where randomness is used. Reset should restore records, queues, pending events and action history. Restoring only the main case can leave residual state that changes the next run.
Each tool interaction can emit `run_id`, `action_id`, `actor_role`, `tool_name`, `input`, `result` and `state_version`. Evaluation hooks can attach assertions to meaningful transitions: a dependency remains unresolved, a required acknowledgement exists or an action altered a record outside the agent's authority.
A buyer can ask for separate outcome checks and trace checks. Outcome checks inspect the final business state. Trace checks inspect how the agent reached it, including invalid attempts and unnecessary repeated actions. This distinction matters when an agent eventually succeeds after causing avoidable disruption.
Traces could be exported as JSONL, with aggregate results in Parquet for analysis. The evaluator configuration should be versioned alongside the scenario, so changes in a score can be traced to model behaviour, environment changes or revised assessment rules.
Make failed handovers replayable and explainable through environment evidence.
- Audience:
- Model labs
- Content type:
- Integration
- Buyer question:
- How to evaluate it
Content release: r-a220eb6e099b243b
Related questions
- When should escalation count as a successful agent outcome?
- What should buyers inspect before trusting a generated handover sample?
- How can an evaluation test safe retries after an uncertain tool response?
- How can an evaluation expose decisions based on stale evidence?
- How should handover evaluation go beyond checking task completion?
- How can we tell whether an agent learned the handover rule rather than a routing shortcut?