What does a handover failure look like when both teams appear to finish their own work?

A warehouse coordinator marks shipment SHIP-2187 as packed and sends its dispatch package to the transport planning team. The package contains the destination, pallet allocation and loading instructions. The warehouse board now shows the shipment as ready.

A transport planner opens the package after the carrier booking cutoff. The shipment changes from ready for allocation to awaiting a later departure. The warehouse task is complete, but the original delivery commitment can no longer be met through the standard booking path.

The planner can request an authorised alternative, revise the delivery plan or return a decision request to the account team. Each action changes a different part of the environment: transport cost approval, promised delivery state or customer communication responsibility. Merely acknowledging receipt changes none of these dependencies.

This scenario teaches builders to connect handover timing with downstream action availability. A generated simulation can advance its clock when work waits in queues and remove actions when operational windows close. Evaluation can then ask whether the agent anticipated the cutoff, recognised the lost option and pursued a permitted recovery instead of reporting success from the warehouse status alone.