How can a task test whether an agent revisits a handover after new evidence arrives?

An insurance claims officer transfers claim CLM-5721 to the repair coordination team with an approved repair scope. The coordinator accepts the package and creates work instruction WORK-2084. The claim now shows repair authorised.

An amended assessment then identifies damage outside the approved scope. The environment attaches assessment ASMT-9306 to the claim and marks the earlier assessment superseded. The existing work instruction remains active until an authorised role changes it.

The agent must inspect whether repair work has started, request a hold where permitted and route the amended scope for review. Updating the handover note alone leaves the operational instruction unchanged. Cancelling work without checking its execution state can also produce an invalid transition.

The consequence depends on the response: the instruction can be held before execution, or the case can enter a recovery state for work already underway. Both paths need explicit rules.

This scenario tests whether the agent treats acceptance as provisional when supporting evidence changes. Evaluation should inspect correction propagation across linked records and downstream actions. It should not give full credit merely because the agent noticed the new assessment or mentioned it in a message.