What are the first steps for starting a reseller pilot?
A short checklist covering demand, scope, sample request, inspection, licence questions and a go or no-go decision for a first escalation release.
Keep the first pilot narrow, and move through these steps in order.
- **Name the buyer need.** Write down which customers want escalation material and what they intend to do with it, such as train an assistant or run evaluations. - **Pick one domain.** Choose a single product area, for example business lending or property claims, and state the reviewer tiers you need. - **Request a targeted sample.** Ask for every outcome branch, near-threshold cases, rules, schema and a task subset. - **Run your inspection.** Check consistency, joins, text against fields, split hygiene and disclosure risk, and send specific defects back. - **Put licence questions in writing.** List each onward use you want to advertise and ask whether it is covered, including derived task sets and sample display. - **Test with one customer.** Let a willing buyer try the sample in their own harness and report what they could and could not do. - **Decide.** List, extend the pilot or stop, based on inspection results and licence clarity.
If a step fails, record why. A clear reason for stopping is a useful result, and it costs far less than a listing that has to be withdrawn later.
Following a simple sequence keeps the pilot small, reviewable and tied to a clear decision about listing.
- Audience:
- Licensed resellers
- Content type:
- Checklist
- Buyer question:
- Scope and getting started
Content release: r-a220eb6e099b243b
Related questions
- What licensing questions should I raise for generated escalation material?
- What might a first escalation pilot show an agent team?
- What should my team prepare to start an escalation pilot?
- How should I scope a first escalation pilot with MirrorFirm?
- What should I ask for in an escalation sample or pilot?
- What licensing, limits and boundaries should a buyer ask about before a pilot?