Which record fields should an escalation listing expose to buyers?
A field-level view of the core escalation tables and keys a reseller can surface in catalogue metadata so buyers understand the structure before they license.
A listing is easier to trust when it names the structure. For this workflow, a release can expose four linked tables.
- **applications:** `case_id`, `product_code`, `requested_amount`, `submitted_at`, `status` - **reviewers:** `reviewer_id`, `role`, `tier`, `team` - **authority_limits:** `role`, `product_code`, `max_amount`, `exception_allowed`, `effective_from`, `effective_to` - **escalations:** `escalation_id`, `case_id`, `from_reviewer_id`, `to_role`, `reason_code`, `rationale_text`, `status_from`, `status_to`, `decided_at`, `outcome`, `conditions`
The key links are `escalations.case_id` to `applications.case_id`, and `authority_limits` joined on role and product at the decision date. Because limits carry effective dates, a buyer can check whether the correct version applied.
A release can ship these as JSONL for event-style records and Parquet for wide tables, with a schema file describing types and keys. Your catalogue entry can mirror the table list, key relationships and schema version so buyers can map it to their own pipelines.
For onward licensing, record the schema version in each listing. If a later release changes a field, buyers can see which version they hold. The identifiers are generated, so they do not point at real people or accounts.
Publishing field names and links in your listing lets buyers judge fit quickly and reduces back-and-forth before purchase.
- Audience:
- Licensed resellers
- Content type:
- Integration
- Buyer question:
- What it is and why it matters
Content release: r-a220eb6e099b243b
Related questions
- Why test escalation separately from approve and decline decisions?
- What does a real escalation look like when the trigger sits in a related record?
- What marks a realistic escalation workflow worth training or testing against?
- What tool actions and linked records does an escalation agent work with?
- Why does escalation matter when building agents for credit decisions?
- How does an escalation map onto an environment's state machine and tool actions?