Can a task pack include conflicting or outdated policy documents?

**Can a task pack include conflicting or outdated policy documents?**

Yes. A pack can be scoped to include superseded versions, overlapping rules and ambiguous wording, so an agent is tested on selecting the governing rule rather than the first one it finds.

**How would a conflict be represented?**

Each policy record can carry an effective period, a product scope and a version identifier. A case then states its decision date, and the correct answer depends on which version applied. Another pattern places a general rule in the credit policy and a narrower rule in a product addendum, with the addendum taking precedence.

**Is there always a single correct answer?**

Not necessarily. Some cases can be marked as having a defined correct target role, while others are marked ambiguous, where the expected behaviour is to escalate with the ambiguity stated, or to ask a policy owner. You can ask for both kinds and score them differently.

**What should I inspect?**

- whether the expected answer follows from the documents without outside knowledge - whether version dates are consistent across the case and the policy - whether the wording of each rule is specific enough to be tested

All policies are generated for the pack and are not copies of any real organisation's documents. Check them for grounding and disclosure risk before relying on them.