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What state and tool actions can an interactive evidence environment contain?

An interactive environment can model evidence attachment, review holds and package closure as state transitions with explicit permissions and preconditions.

A utilities environment could represent an evidence package with `package_id`, `service_case_id`, `status`, `hold_reason`, `attached_record_ids` and `revision`. Related records can include service requests, completion events and exception approvals. The output remains generated material throughout the environment.

Expose actions such as `attach_record`, `remove_attachment`, `raise_review_hold` and `request_closure`. Each action should return a structured result containing the affected identifier, the new revision and any unmet precondition. Closure might require every mandatory claim to have a disposition and every active hold to be resolved by an authorised role.

The state machine can distinguish draft, under review, held and closed. An agent that attaches a missing approval should not automatically clear a hold raised for an unrelated discrepancy. Likewise, a rejected closure request should leave the package state intact.

A task pack can supply the initial state and a permitted action vocabulary alongside the generated records. This supports evaluations of operational behaviour as well as final answers: whether the agent uses the tools correctly, responds to rejection messages and leaves the review in a valid state.

Evaluate whether agents can assemble evidence through business tools while respecting the conditions for closing a review.

Audience:
Evaluation teams
Content type:
Integration
Buyer question:
What can be generated

Content release: r-a220eb6e099b243b

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