Why should an agent inspect handovers between teams?

**Why is a completed task in one team insufficient?**

A professional services engagement can pass from delivery to quality review and then to billing. The delivery team may mark its work complete while the review team has not accepted the package. A sent message proves dispatch; it does not necessarily prove receipt, acceptance or completion of the next obligation.

**What should the agent look for?**

It should connect the outgoing request to the receiving team's acknowledgement, any rejection and the eventual disposition. If the supplied process requires explicit acceptance, an unanswered handover remains open even when both teams have otherwise tidy records.

**Why include this in training?**

Agents operating across connected systems often encounter local status labels that hide shared responsibilities. A generated dataset could include a delivery task marked complete alongside a review queue item returned for missing attachments.

The learning target is ownership reasoning: identify which role still owes an action and which evidence would close the gap. That is different from blaming a team or inferring acceptance from silence.