Which signs show an intake process has enough decision content to model?

Use this list to judge whether an intake process carries enough decision content to justify training or evaluation material.

- Submissions arrive through more than one channel, such as a portal, an email inbox and phone notes typed up by staff. - A written rule defines which fields and documents are required before a case can move to the next team. - Some submissions are routinely incomplete, contradictory or hard to place in a single category. - Duplicate or repeat submissions have to be detected, then linked or merged with a stated reason. - Routing depends on category, value, risk or location together, not on a single field. - Staff leave handover notes that the next person relies on to continue without re-reading everything. - Exceptions need a named approver role and a recorded reason that can be audited later. - Case status follows a defined set of states with allowed transitions, so illegal moves can be detected.