What could a single task in an intake task pack look like?
A utilities connection request has two applicable rules and a missing licence number, and the task tests whether an agent applies them in the right order before routing.
A task pack for a regional electricity distributor includes the task `TASK-0198`. The starting state holds case `CASE-0412`, a request to connect a new three-phase supply to a light industrial unit. The submission has an address, a requested load and a site plan reference, but no electrical contractor licence number.
The environment exposes four tools: `get_case`, `search_policy`, `request_information` and `route_case`. The policy `RULE-CONN-07` says a connection request above a stated load needs a contractor licence number and a completed load form before it can go to network planning. `RULE-CONN-02` says requests inside a flagged constrained area go to the senior planning queue.
The agent reads the case, finds the address on the constrained list, and sees the missing licence. The reference outcome is that it sends a request for the licence number and load form, sets the status to `awaiting-applicant`, and does not route the case yet. The note must name both missing items and cite `RULE-CONN-07`.
If the agent routes the case straight to senior planning because of the area, the grader records an early routing error: the case reaches planners with gaps they must send back.
**What it teaches:** two rules can both apply, and the order in which they are applied is what the task tests. Completeness comes before routing, and the note must show why.
A task pack pairs a messy starting state, named rules, a bounded tool set and a reference end state, so rule ordering becomes testable.
- Audience:
- Model labs
- Content type:
- Scenario
- Buyer question:
- What can be generated
Content release: r-a220eb6e099b243b
Related questions
- How would a task pack encode a duplicate connection request?
- What should a generated intake release specify?
- What formats and keys can a generated intake release use?
- Can a task pack include policies and environment state as well as records?
- What records can MirrorFirm generate for an intake workflow?
- What could MirrorFirm generate for an intake environment?