What acceptance checks should we run on an intake sample before listing it?

Run these checks on any intake sample before you list it or pass it to a customer.

- Check that every case follows legal state transitions, with no routing before receipt and no closure without a decision. - Join each routing decision to its cited policy rule and confirm the recorded queue matches, or is flagged as an override. - Confirm that exceptions such as duplicates, reopens and escalations appear, and that each carries a reason code. - Search free text for leaked labels, such as queue names or outcomes appearing in notes or file names. - Cluster free text to find template echo, where a small set of phrasings repeats across many cases. - Verify that all events for a case sit in a single training or test split. - Scan for distinctive strings or combinations that could point to a real person or business. - Record the checks, thresholds and results against the release identifier before listing.