What should we ask for in an intake sample or pilot?
Ask for a small spread of clean and exception tasks with policies, start state, expected outcomes and a schema, then agree licence limits and success criteria before starting.
**What should we ask for in a first sample?** A small set of tasks that spans clean cases and each exception class you care about, with policies, start state and expected outcomes included. Ask for the schema and a description of the foreign keys so you can run consistency checks yourself.
**Should we ask for a simulated environment straight away?** Only if you need live tool calls. If you are still comparing prompts or models on static inputs, a task pack is lighter. Move to an environment when you need state changes, reset and action logs.
**Can the sample use our own policies?** A buyer can supply policy documents or describe rules, and the generated cases can be built around them. Do not send real customer records as inputs; describe structure and rules instead, and agree what you provide before you do.
**What limits apply?** Limits on scope, use and redistribution are set in the licence agreed with MirrorFirm. This article does not state terms. Ask what you may do with outputs: internal evaluation, training, publication of results, or sharing with customers.
**How do we know when the pilot has succeeded?** Write the success criteria before you start: which checks must pass, which failure modes must be represented, and what decision the results will inform.
**What is a good first step?** Choose one intake path and write down five exception cases from your own experience. Those become the brief.
A specific first request, with success criteria written beforehand, lets you decide quickly whether to go further.
- Audience:
- Agent developers
- Content type:
- FAQ
- Buyer question:
- Scope and getting started
Content release: r-a220eb6e099b243b
Related questions
- What does a scoped pilot for a claim lodgement agent look like?
- What should a pilot brief for intake include?
- How should a team scope a first intake dataset or pilot?
- How do we connect pilot material to our agent harness?
- What delivery layout should I ask for in a pilot so my harness can load it?
- What does a first pilot look like for a professional services engagement request environment?